Management philosophy
“Development is achievable if we challenge ourselves to improve!”
Management guidelines
- Let’s keep moving forward with ingenuity and more ingenuity!
- Increase your company’s strengths and always work confidently!
- Always cooperate with empathy to make employees and their families happy!
- Actively involve the community and have a service mindset as a member of society!
- Let’s think about what you can do for your company rather than what the company can do for you!
Quality policy
We are committed to quality management that adheres to customer expectations and compliance with laws and regulations and contributes to stakeholders with satisfying “quality”, trustworthy “processing technology”, and an attractive “price” We will build a quality management system (QMS) that we can continuously improve.
- The framework of the company-wide quality target is shown below. At the end of each fiscal year, we revise the progress and measures of quality targets of the company and each department,and take them into consideration for making new quality targets for the next year. We clarify the quality target and the implementation plan for achieving these targets, listen to the monthly list by the executive officer and plan (P), execute (D), check (C), and improve (A) the cycle of quality targets in April and October.
- mprove customer quality and improve customer satisfaction
- Improve the quality of product accuracy (including services), improve fermentation technology, cost improvement
- Increase sales force
- Improve internal communication
- Comply with Waste and Fertilizer Control Laws
- Create new recycled products, fuelization, utilization of IoT
- Present the quality policy to each workplace so that all employees of the company understand and execute it, and aim for thorough dissemination.
- Review consistency and necessary review by management in order to match quality policies with social trends and the direction of our business.
Acquisition of ISO9001 · 14001 certification
Inoue Masa Shoten Co., Ltd. · IMS Corporation has acquired ISO 9001, an international standard for quality management and ISO 14001, an international standard for environmental management.
Compliance
| Compliance with laws and regulations | We will comply with all laws and regulations, manuals, etc. and promote our business. |
| Cooperation among employees | We will respect one another and work together to demonstrate comprehensive strength as a company. |
| Cooperation among employees | We will respect one another and work together to demonstrate comprehensive strength as a company. |
| Returning the profit to society | We will contribute to society by developing an efficient recycling system through our business activities. |
| Harmonization with society | Through appropriate disclosure of information, we will actively communicate and strive to harmonize our activities with society. |
| Understand customer needs | We listen to our customer needs and utilize this for future business operations. |
| Prioritizing Results | Provide high-quality services safely and reliably in a timely manner as agreed upon and maximize the importance of generating good results. |
| Personal information | We will strive to thoroughly protect your personal information and privacy. |
| Quality safety standard | We will provide optimal services for customers with a quality control system. |
| Fair market transaction | We will comply with fair and transparent transactions when selecting suppliers. |
| Moderate entertainment / gifts | We do not accept entertainment or gifts that exceed moderation. |
| Credit management | From the viewpoint of avoiding legal risk, we will thoroughly manage credit of business partners and others. |
| Relationship with civil servants | For public officials, we will not entertain or give presents beyond moderation in compliance with laws and regulations. |
| Insulation with antisocial forces | I firmly confront the antisocial forces. In case of trouble, we will not isolate each employee individually, we will confront our organization. |
| Protection of company property | Recognizing that corporate property is a source that creates corporate value, we do act to deal with it carefully. |
| Confidentiality | We recognize that company information is confidential and will never disclose to others without just cause. |
| Respect for privacy | We respect the privacy all individuals and strive to carefully and appropriately manage it. |
| Respect for individuality | We strive to enhance the workplace environment where individuals can fully demonstrate their abilities and take pride in themselves. |
| Prohibition of sexual harassment | Our company does not tolerate sexual harassment in any form. |
| Harmonization with the company and ourselves | We will act harmoniously for the company and for ourselves. |
| Communication | We disclose not only internal rules but also the company's decision-making process, which is implemented based on laws and internal regulations, to our employees in order to establish a clear line of communication. |
| Public Relations Activity | Through publicly available information on our homepage, we will always communicate with the public for complete transparency. |
| Information management | Recognizing its importance, we will strive to appropriately manage and protect confidential information. |
| Fair and transparent decision making | Based on laws and internal regulations, we make appropriate decisions. |
| Maintaining a safe and healthy workplace | We will give top priority to ensuring safety and health and comply with company rules related to the workplace environment. |
| Respect for human rights | We will strive to maintain a healthy working environment free of harassment based on gender, religion, race, skin color, place of origin, nationality, disability etc. |
| Balancing global environment and business activities | We comply with environmental laws and regulations, implement environmentally friendly initiatives in all business activities, and strive for environmental preservation. |
| Environmental problems and individuals | We recognize environmental issues as important issues for business operation and we actively work as individuals. |
| Public activity | Each of us thinks about individual social contribution, and in the local community, we will strive for public activities as citizens. |
| Appropriate personal behavior | We will strive to maintain social standards as individuals in society in private life by not taking part in any behavior that deviates from social common sense. |